Vacancy Details

Head of Operations

Notting Hill Genesis
£64,260 - £71,400 per annum
Bruce Kenrick House
Working Pattern:
Full Time
40 hours per week.
DBS Check:
Closing Date:
27/03/2020 at 12:00 PM
Notting Hill Genesis

The private rented sector (PRS) and build-to-rent sector (BTR) are rapidly growing areas of the property industry in the UK. Do you have what it takes to deliver operational excellence in a growing lettings & property management business?

Folio London is offering a fantastic opportunity to join us at an exciting and busy time for our market leading business. We’re looking for a passionate, self-motivated Head of Operations to join our senior management team to help deliver our ambitious growth plans.

You will need to provide operational and strategic leadership to inspire your team of estate, property and block management professionals to deliver the best service to over 3000 tenancies. In this role you’ll make things happen. Spotting opportunities and identifying ways to improve our services to our tenants and turning these opportunities in to reality at our schemes.

You’ll be expected to take the lead in streamlining the operations across all Folio London developments to improve services and resident satisfaction. To do this you’ll need to inspire your team, setting the strategic path and ensuring they deliver against business plan and growth objectives.

We’ll trust you to lead on procurement and contract management of our repairs and maintenance services, ensuring a cost effective and quality service for our residents.

Collaboration is central to success in this role. We’ll rely on you to build partnerships and networks with internal and external colleagues and stakeholders in order to influence the product specification and design, and ensure we are always working to improve service delivery.

This is a varied and challenging role. It’s also a huge opportunity. We’re excited to work with and invest in a fantastic leader who will do it well. If this sounds like the challenge you’re looking for, we’d love to hear from you.

Applications for this role close at midday 27 March 2020. Short listed candidates will be invited to interview and assessments on 8 April 2020.

How to apply

If you wish to apply for this job, please apply online. If you are not able to apply online or require any reasonable adjustments in the application process, please contact us via to discuss your requirements.

Further information on this vacancy